Contact Us


Save Time - Do It Online!

Did you know you can save time by using our online services – the most popular are shown below:

Telephone Numbers: 

Main switchboard 01205 314200 

Revenues and benefits 01205 314202, you will be placed in a queue. 

Out of Hours/emergency number 01205 362151

Email us : 

If your enquiry is not urgent, we would appreciate it if you could contact us the next working day. The operator will first establish whether your enquiry can wait until the next working day.  If it cannot wait, the operator will take the appropriate action, which has been agreed by the council, to deal with the urgent situation. All contacts that are handled by the out-of-hours service will be notified to the council on the next working day.

Our Address is:
Boston Borough Council
Municipal Buildings,
West Street.
PE21 8QR

Opening times – The Municipal Buildings is open for face to face and telephone calls from 8.45am to 5.15pm on Monday, Tuesday, Wednesday and Thursday and 8.45am to 4.45pm on Fridays. Alternatively our website is open 24/7 at 

  • All enquiries regarding refuse, recycling and street cleaning please call 01205 314200.


  • Tourist Information Centre / Guildhall Museum – Our Tourist Information Centre is located on South Street in our beautiful Guildhall Museum. The telephone number is 01205 365954. 


Freedom of Information (FOI)

For more information about requests for information:

You can make a request in email to or in writing to the Municipal Buildings.


You can provide feedback via email to, by form or in writing to the Municipal Buildings. For access to the form and for more information, select the ‘complaints’ box on the right.

Contact Number

01205 314200

Revenues & Benefits

01205 314202

Out of Hours

01205 362151

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