Operations, Waste & Enforcement


We cover a wide range of services within our Environmental Operations Department and here you can find out all information relating to our services. These include refuse, recycling and garden waste collections, commercial waste collections, bin collection dates, guidance on what can and can’t be recycled, assisted collections, bulky waste collections, clinical and medical waste provisions, household waste recycling centre, street cleansing services, fly tipping, environmental crime, enforcement and more!

Contact Information

Environmental Operations can be contacted for advice or information in one of the following ways:

  • Telephone: 01205 314200
  • E-mail: waste@boston.gov.uk
  • Post: Environmental Operations, Municipal Buildings, West Street, Boston, PE21 8QR

Bin Collection



Commercial Services



Household Waste

Recycling Centre



Waste & Recycling

Operational Policy

Although we are not licensed to collect and remove asbestos, we do need to be notified immediately of any fly-tipped asbestos on the highway.

On receipt of the report we will notify a licensed contractor who will then come and remove it.

If asbestos is on your own property, you will need to arrange for an approved hazardous waste contractor who will collect and dispose of it in the correct manner.

Frequently asked questions (Asbestos):

Can I take asbestos down to my local tip? 
No the tip will not accept any asbestos waste as it is a hazardous material

What do I do if I find fly tipped asbestos?
You must report it to the council immediately to avoid it being further damaged and causing more pollution to wildlife and the environment or even the possibility of it being handled by children

How do I handle asbestos safely?
Always remember asbestos is a dangerous material so avoid handling it yourselves and ensure that you contact a reputable contractor to dispose of it safely.

Other hazardous waste:

We are not licensed to collect hazardous waste such as paint, household and garden chemicals, cooking oil, used engine oil, batteries, mobile phones, fluorescent tubes, light bulbs and gas bottles. However these materials can be disposed of in the correct manner down at the Household Waste Recycling Centre (HWRC), Bittern Way or by a contractor. Please note asbestos cannot be taken to the HWRC.

As well as our kerbside recycling services we also offer additional recycling bring sites around the borough for paper, cardboard, metals, textiles and books.

There are 12 recycling bring sites in total located at supermarkets, car parks, lay-bys and social clubs. Each site varies in the materials we accept at each one but are for domestic waste only. These should not be used for trade waste.

To find out where your nearest site is and what can be recycled please see the list below. 

If you come across any recycling banks that are full or any excess waste that is around the sites, please contact Boston Borough Council on 01205 314200.

PLEASE NOTE: If you arrive at a site that is full please try one of the others that are listed below:

Please report drug related litter including needles, syringes and any other hazardous items immediately to our customer services team on 01205 314200 with the location details or online at https://www.mybostonuk.com/report-action-it/

Our street operatives are trained to safely handle and dispose of this dangerous litter and aim to remove it as soon as possible.



Boston Borough Council acknowledges and appreciates the benefits of community litter picks and will provide support by providing empty sacks and collecting filled sacks.

If you are wanting to organise a litter pick and would like support from the Council, please call 01205 314200, or email waste@boston.gov.uk to discuss your plans, arrange collection of empty sacks and agree a suitable location to leave the collected litter for us to pick up.

Volunteers should not participate in litter picks unless they understand and accept that participation is entirely at their own risk. Volunteers are not working for, or on behalf of Boston Borough Council and therefore the Council cannot be held liable for any loss, damage or injury caused as a result of the actions and omissions of volunteers.

Related Documents for community litter picks

Guidance for community litter picks

Community litter pick risk assessment

Monitoring form

Risk assessment – Litter picking on the highway

Risk assessment matrix

Safe system of work

As part of our street cleansing service, we carry out the mechanical and manual cleansing of all highways channels and footways across the borough on a quarterly basis, as a minimum.

We carry out a manual and mechanical cleaning schedule each morning, prior to the commencement of business in Boston town centre, on 362 days per year, to ensure that the area is kept as free of litter and detritus as is practicable.

Each day we have operatives litter picking collecting all scattered rubbish within the town centre to ensure that levels of litter are contained. We also react to any ad hoc street cleansing requirements that may arise in town or the surrounding villages.

We provide litter and dual-purpose litter/animal waste bins across the borough and empty these on a cyclical basis, dependent upon use, a minimum of once per week.

Villages in the Borough including; Kirton, Sutterton, Wyberton, Fosdyke, Old Leake, Leverton, Wrangle, Benington, Wigtoft, Swineshead, Frampton, Bicker, Fishtoft and Freiston are all on a road sweeping schedule to be cleaned quarterly.

Road Spillages

We are responsible for keeping the highway free from spillages, including oil. Where spillages are of a hazardous nature the police and fire service may also be involved in the incident and road closures may be required.

Mud on the Road

To report mud on the road, please call Lincolnshire County Council (LCC) on 01522 782070 who are open Monday to Friday, from 8am until 6pm. In an emergency always dial 999.

Litter Bins

If you see an overflowing litter bin, please contact our Customer Service department on 01205 314200 and we will have it emptied as soon as operationally possible.

If your bin or sack has been missed by our collection crew after being correctly presented it must be reported to us by ringing Customer Services on 01205 314200 within 2 working days so that we can return to collect the waste.

If your bin/ sack was not out for collection/ presented incorrectly or contaminated, it will be recorded on the “in-cab system” in the collection vehicle and we will not return to collect your bin. All contaminated waste will need to be removed from the bin before the next scheduled collection.

Please make sure your bin is presented before 5:30am of its collection day or the night before.

If collections are missed due to bad weather, every effort will be made to empty the bins as soon as operationally possible.

Please click on each of the images below to show the waste process of these materials: